Leverage the power of hyper-personalized recommendations to increase your customer loyalty, eliminate flawed product recommendations, decrease customer confusion, boost conversions, and maximize lifetime customer value.
Create an unfair advantage with Recommendation360™ Retail powered by AI.
Recommendation360™ Retail generates highly relevant event-based product recommendations for each customer along their journey increasing loyalty and retention.
Additionally, the platform enables you to predict and mitigate disruptions and risks that are associated with misaligned inventory.
Recommendation360™ Retail generates B2B personalized inventory expansion recommendations for your business and delivers more value to your e-commerce operations.
Recommendation360™ Marketing Module helps marketers make better decisions by identifying opportunities align the offer timing with the customer's individual journey.
Global Market Data
Recommendation360™ Retail combines 3rd party hyper-local data, such as weather, neighborhood demographics, and microeconomic data, with your company’s data to identify local demand patterns and market drivers.
360° Consumer Profile
Compiling all available data from the public domain, including e-commerce accounts, product preferences, and life events, to develop a full customer profile.
Rapidly analyzes multiple data points from ever-changing data profiles of customers to provide timely and hyper-personalized recommendations.
Harnessing the power of AI to increase the accuracy and relevance of each recommendation.
Constantly learning customer’s patterns, with real-time adaption to the customer’s behavior, life events, and market changes.
Dynamic Data Modeling
Dynamic building of industry-specific predictive models which generates early-stage recommendations. These early-stage recommendations are the foundation for the hyper-personalized recommendations retailer will provide to their customers.
Back-end integrated solution allows companies to decide which customer characteristics are most relevant in any situation and assign them a score.
Implementation & Management
API & Integration
The API programming model gives you the freedom to create unique experiences and easily implement Recommendation360™ Retail provided platform upgrades and enhancements. Extend your commerce platform with Recommendation360™ Retail and 3rd party services to create seamless, end-to-end customer experiences.
A full set of REST APIs gives you the flexibility to add innovative commerce services and capabilities that differentiate your brand, including new modes of customer engagement such as like voice shopping and conversational commerce.
Analysis & Reporting
Enrich interactions, recommend with confidence, and assess and preempt disruptions. With deep-learning and predictive modeling tools, a 360° view of your business, and complex market data analysis Recommendation360™ Retail can help you do more with your data.
Recommendation360™ Retail offers pre-built and customizable digital analytics reports, rich profiling and analysis of customer behavior, traffic and funnel reporting with actionable insights.
It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase your share of wallet. It enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.
The Supply Chain Module provides a single view of supply and demand across all channels, allowing you to offer an accurate promise date to the customer and, if needed, to schedule alternative fulfillment locations.